• Establishing a partnership with our customers to understand, agree and meet their changing requirements
• Operating profitably by efficient services which our customers consider to be value for money
• Creating a work environment which recognizes and rewards the commitment of all employees to customer satisfaction
• Recognizing our responsibilities as part of the social, industrial and commercial life of the country
• Being forward looking and innovative

Our Values

We care about

• Our customers and their requirements for:
  reliability value for money accessibility courtesy integrity security prompt and timely response
• All our fellow employees and their needs for: respect, training, development, involvement, recognition and reward
• The way we do our job and the way it affects our customers both inside and outside the Business
• Our role in the life of the community